ZenCity - City Intelligence Platform
launched: 2014 | status: Implemented
Solution Summary
ZenCity is a city intelligence platform that uses AI to automatically collect and analyze citizen-generated data in real-time and on an ongoing basis. We aggregate data from sources like social media, city hotlines, and more, and use AI to transform this data into accessible and actionable insights based on real community feedback.
ZenCity provides decision makers with three essential layers of information. First, what citizens are talking about including reactions to city initiatives, current events, and more. Second, how citizens feel about different city-centric topics with real-time sentiment analysis. Third, ZenCity helps cities understand what topics their citizens care about most, enabling cities to prioritize in the long-term while keeping their finger on the pulse of their city.
Problem
Cities should be making decisions based on the needs and priorities of their citizens but current tools for understanding citizen feedback are lacking. They are costly, only engage a very small percentage of the population, and generally are not to up to date- providing information regarding citizen needs that isn't current.
Aim
To help cities understand wide-scale citizen feedback trends in real-time and on an ongoing basis. By giving cities access to this information, we hope to power data-driven decision making by city managers.
Approach
ZenCity is a city intelligence platform that uses AI to automatically collect and analyze citizen-generated data in real-time and on an ongoing basis. We aggregate data from sources like social media, city hotlines, and more, and use AI to transform this data into accessible and actionable insights based on real community feedback.
ZenCity provides decision makers with three essential layers of information. First, what citizens are talking about including reactions to city initiatives, current events, and more. Second, how citizens feel about different city-centric topics with real-time sentiment analysis. Third, ZenCity helps cities understand what topics their citizens care about most, enabling cities to prioritize in the long-term while keeping their finger on the pulse of their city.
Cities use our intelligence platform for performance management, to enhance citizen engagement tools, for proactive governance - responding in real time, and for long-term strategic planning and budgeting decisions. We are currently working across 20+ cities in the US and Israel.
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Our platform greatly increases transparency and the visibility of cities, companies and other smart city actors.
Solution Moderator
Involved Parties
City of Tel Aviv
City of Fort Lauderdale, FL
City of West Sacramento, CA
City of Haifa
City of Arlington, TX
Paris
City of Pompano Beach, FL
City of San Francisco, CA
City of Corona, CA
ZenCity
Implemented in
Tel Aviv, Israel
Register for more content on bee smart city
Find smart city solutions:
- explore detailed information on best practice solutions worldwide
- be informed about quality, relevance and benefits of solutions
- identify best-suited vendors and partners
Offer your smart city solutions:
- easily add your solutions to the database
- make your company and your solutions globally visible
- acquire new clients and build new partnerships
About bee smart city:
bee smart city is a digital platform established by experienced professionals and smart city experts. We provide an efficient toolset for smart city analysis and for facilitating collaboration and the successful implementation of the best smart city solutions available.
Our platform greatly increases transparency and the visibility of cities, companies and other smart city actors.